Shipping and Return Policy
At BEMPU, we proudly stand behind the quality of our products because your satisfaction means everything to us. That’s why we offer a hassle-free return process and a clear shipping policy for all purchases made directly from us or through our authorized resellers. We’re here to ensure your experience is smooth, reliable, and worry-free.
Please review the details of our Shipping and Return Policy below.
Shipping Policy
Shipping Locations
We ship to all major cities and towns across the World
We ship to all major cities and towns across the World
Processing Time
- Orders are processed within 1–2 business days.
- Orders placed on weekends or holidays will be processed on the next working day.
Delivery Time
Location | Estimated Delivery Time |
Indian Metro Cities | 1-2 business Days |
Other Indian Locations | 3-5 Business Days |
International | 7-15 Business Days |
Shipping Charges
- Domestic:
- Express Shipment Rs.300/-
- Standard shipping is free across India
- International: Charges vary by destination and weight. Displayed during checkout.
- Express Shipment Rs.300/-
- Standard shipping is free across India
Order Tracking
Once shipped, a tracking link will be sent to your registered email/SMS.
Once shipped, a tracking link will be sent to your registered email/SMS.
Return Policy
Eligible for Returns:
- You may request a return or replacement within 7 days of delivery.
- The product must be unused, in original packaging, and with all tags intact.
- Returns are not accepted if the product is used on baby or pull the tag especially for TempWatch 1x
Damaged or Defective Products:
- Please contact us within 48 hours of delivery if the product is damaged or incorrect.
- Include your order number, a brief description, and images or videos of the issue.
Refund Process:
- Once your return is received and inspected, we will notify you.
- Refunds will be issued to the original payment method within 5–7 business days.
Return Shipping:
- If it's our error (wrong/damaged item): We cover return shipping.
- If returning for personal reasons (change of mind): Return shipping will be borne by the customer.
Contact Us
For questions about shipping or returns, contact us:Email: hello@bempu.com
Phone: +91 94818 41872
- WhatsApp: +91 82775 02187
Email: hello@bempu.com
Phone: +91 94818 41872
- WhatsApp: +91 82775 02187