Shipping and Return Policy

At BEMPU, we proudly stand behind the quality of our products because your satisfaction means everything to us. That’s why we offer a hassle-free return process and a clear shipping policy for all purchases made directly from us or through our authorized resellers.  We’re here to ensure your experience is smooth, reliable, and worry-free.

Please review the details of our Shipping and Return Policy below.

Shipping Policy

Shipping Locations

We ship to all major cities and towns across the World


Processing Time

  • Orders are processed within 1–2 business days.
  • Orders placed on weekends or holidays will be processed on the next working day.

Delivery Time

 Location Estimated Delivery Time
 Indian Metro Cities 1-2 business Days
 Other Indian Locations 3-5 Business Days
 International 7-15 Business Days

Shipping Charges

  • Domestic
    • Express Shipment Rs.300/-  
    • Standard shipping is free across India
  • International: Charges vary by destination and weight. Displayed during checkout. 


Order Tracking

Once shipped, a tracking link will be sent to your registered email/SMS.


Return Policy

Eligible for Returns:

  • You may request a return or replacement within 7 days of delivery.
  • The product must be unused, in original packaging, and with all tags intact.
  • Returns are not accepted if the product is used on baby or pull the tag especially for TempWatch 1x

Damaged or Defective Products:

  • Please contact us within 48 hours of delivery if the product is damaged or incorrect.
  • Include your order number, a brief description, and images or videos of the issue.

Refund Process:

  • Once your return is received and inspected, we will notify you.
  • Refunds will be issued to the original payment method within 5–7 business days.

Return Shipping:

  • If it's our error (wrong/damaged item): We cover return shipping.
  • If returning for personal reasons (change of mind): Return shipping will be borne by the customer.



Contact Us

For questions about shipping or returns, contact us:
  • Email: hello@bempu.com

  • Phone: +91 94818 41872

  • WhatsApp: +91 82775 02187

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